Resolve List Discrepancies by selecting the Red Alert on your Home Page.  There you will find 3 options: 

  1. Transfer the Account to the owner of the order in Traffic
  2. Email Traffic manager to request a transfer of the order from the person who put in the order  to the Account Owner in Efficio
  3. Assign this specific order to the owner of the Order and leave the original account assigned to the Owner in Efficio.  When you choose Option 3, Efficio will create a duplicate account with the name of the AE assigned to the order in Traffic (e.g. Acme Tires (Bob Jones - and the order will be assigned to the new account on Bob Jones' list). Please let us know if you have further questions, 
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