A picture is worth a thousand words, and sometimes the only way to show our support team a problem you may be having with Efficio on your mobile device. Following the instructions below you will be able to take a screenshot of your issue, and send it through Efficio chat to our team. 

Screenshots on iPhones and iPads

Due to the number of different device types and available options, we suggest that you use the following article to learn how to take a screenshot on your particular iOS device. Learn more

Screenshots on Android Devices

Due to the number of different device types and available options, we suggest that you use the following article to learn how to take a screenshot on your particular Android device. Learn more.

Sending screenshots to Efficio Support

Step 1: Select the Efficio chat icon in the bottom right of your screen. This is the same place you ask for help or learn about new features in Efficio. 

Step 2: Once opened, you will have a paperclip at the bottom right of your screen. This is where you can choose to upload a photo, take a picture or browse your devices files.

Step 3: Select Photo Library to locate your screenshot. In most cases this is the first picture in the list of photos. Once selected, your image will automatically be sent to our team. 

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