The total number of violations is shown in Heads Up, but you have to remember to look for potential National violations.
If the number of violations in your Heads Up on your HOME Page doesn’t match the number of all your AEs totaled on your OUR TEAM page on the MORE tab, there might be potential National violations. In the top left of the OUR TEAM page, change the Local/National filter to National, and see if any National users have violations.
You can move all of the non-billing National violations to the account category OPEN,  LKA or other challengeable category. With the firewall between National and Local, local sales people can’t request those national accounts even if they are in a challengeable category. This will also keep your National user from being over their account category limits.

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