Make selections and click the Find Account Requests button.
Account Requests Waiting for Approval
In This column you may edit the name of the account in the text box. Below the account name you will see a link to View Account, this will open the Account Summary in a popup for more detail.
Click on the name of the AE or manager to send an email.
This is the date and time the AE requested the account. This is useful to see who requested an account first.
Requested is a new account in the system. Challenged is an AE requesting an account on someone else list.
The current account category of the account being requested.
If the AE has not input the contact's name, email, or location, you may click on the "N" to send a pre-filled email to the AE.
Do nothing with this request at this time. This account request will be here next time you come to this page.
Selecting this radio button to approve the request.
If you choose to cancel the account -Select the Cancel radio button and click "Email the req AE" to send a pre-filled email.
If you choose to transfer the account -Select the Transfer radio button and then select the name of the AE to whom you want to transfer the account.
Saving Your Selections
Click the Save the Sign Off Responses I Have Selected button at the bottom of the page to activate your responses.
You can sign off for all accounts on one page of requests at a time: Select the status of the pending requested accounts (Requested or In Challenge) Click the Mass Sign Off by Request Status (This Page Only) button in the Mass Sign Off section of the page Please note: You can only use Mass Sign Off one (1) page at a time. *Important: Once you have signed off on an account, an automatic email is generated to the requesting AE to notify them of your response.